SERVICE AND SUPPORT

We realize that equipment malfunctions on the job site are both costly and frustrating.  We are available to answer questions and troubleshoot over the phone with field personnel at any time after the purchase.

Our pump head carries a 1 year warranty against defects in material and workmanship.  All related equipment carries a 30 day warranty.

Rugged field conditions can be hard on any equipment.  We seldom recommend replacing any damaged equipment as re-building even severely damaged equipment is almost almost more economical.  We guarantee factory rebuilds will make the equipment perform like new again.

Should any repairs be necessary, our service department is prompt and reasonable.  Normal turn-around for repairs is 1 week.  Overnight service is available.

Return authorization is not required however we suggest notifying us of any returns if quick turn-around is necessary.  Call us at 717-248-2300 or e-mail us at info@fultzpumps.com regarding repairs.  The return address for Federal Express and United Parcel Service shipping is:

Attn:  Repairs

Fultz Pumps, Inc.

5690 State Route 103 North

Lewistown, PA 17044

For returns through the postal system:

Attn:  Repairs

Fultz Pumps, Inc.

P.O. Box 550

Lewistown, PA 17044